Question 1

How accurate are the latency measurements?

Accepted Answer

The benchmark backend sends 15 ICMP probes per measurement and takes the median. Measurements come from real network paths on volunteer-run probes across diverse ISPs, providing a genuine end-user perspective. Individual runs may vary with network conditions, probe load, and routing changes, but medians, cross-city weighted aggregation, and multi-day windows smooth out these anomalies.

Question 2

What cloud providers are supported?

Accepted Answer

PingCloud currently covers 7 major cloud providers: AWS, Google Cloud (GCP), Microsoft Azure, Alibaba Cloud, Tencent Cloud, Huawei Cloud and Oracle Cloud. Over 230 cloud regions are tested across these providers.

Question 3

How often is the leaderboard data updated?

Accepted Answer

The backend runs continuous test cycles throughout the day. Ranking files are regenerated after each cycle, so the leaderboard typically reflects data from the past few hours. You can check the 'Updated at' timestamp on the leaderboard.

Question 4

Why might a test show 'No probes found'?

Accepted Answer

This means there are currently no volunteer probes online in the selected location. Probe availability depends on volunteer participation and can vary by region. Try selecting a broader area (e.g., the country or region instead of a specific city).

Question 5

What does 'weighted median' mean in the leaderboard?

Accepted Answer

When a country has multiple test cities for the same cloud region, each city's median is weighted by its sample count. This prevents a city with few tests from skewing the result — cities with more data have proportionally more influence on the final ranking.

Cloud Pricing Comparison

Monthly Cost Comparison